| Press Release |
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| March 31, 2004 |
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Online Vehicle Registration Renewal in High Gear
(Salem, OR) - Oregon Governor Ted Kulongoski today lauded the Department of Motor Vehicles´ new online registration renewal service. The new service allows many Oregon drivers to renew tags for eligible vehicles through the Internet instead of by mail or in person at a Driver and Motor Vehicle Services field office.
"Our regulatory streamlining initiative is not simply about making it easier for businesses to grow and create jobs in Oregon," said Governor Ted Kulongoski. "Making government services more accessible and convenient for individuals, and more efficient for agencies, also contributes to Oregon´s competitiveness and quality of life."
DMV has been testing the new service in Deschutes County since the beginning of the year. Many customers have sent positive messages about their experience.
"I was able to renew my vehicle and do a change of address in only a few minutes," wrote one customer. "I appreciate the time these online services save and the user-friendly format. Thank you very much."
"It was very nice and effective to be able to renew my tags via the Net," wrote another customer. "Thank you for saving me lots of time, and the time of the people at the local DMV office."
DMV offers two additional online services on its web site. Customers can submit a change of address online, and they can notify DMV of the sale of a vehicle.
"Online registration renewal is among the first e-government services created under the ´DMV from Home´ strategy, one of our many efforts at regulatory streamlining," said Bruce Warner, Oregon Department of Transportation director. "It also is part of our effort to maintain good customer service in an era of tighter budgets with a smaller workforce."
Customers will know whether their vehicles are eligible for online registration renewals when they receive their renewal reminder from DMV in the mail. For example, vehicles that are subject to Department of Environmental Quality testing are not eligible. Customers in DEQ testing areas should take their renewal reminder to the DEQ testing station; DEQ can renew tags after the vehicle passes the emissions test.
To use the secure Internet renewal system, customers will need to have their renewal reminder from DMV and a credit card handy when they go to www.OregonDMV.com. Customers cannot use the service before they receive their renewal reminder, which will state whether their vehicle is eligible for online renewal.
Contact:
Mary Ellen Glynn, 503-378-6496
Marian Hammond, 503-378-6169
David House, DMV, 503-945-5270
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